Privacy Policy

Last updated: 21 October 2026

Who we are

Valencia Tree Felling is a tree-felling and property maintenance business at 105 Van Riebeeck Road, Nimrod Park, Kempton Park, Johannesburg, Gauteng, South Africa. This policy explains how we handle personal information under the Protection of Personal Information Act, 2013 (POPIA).

What we collect

When you contact us we collect the details you give us: your name, phone number, email address, suburb or property address and a description of the work. If you join our mailing list we keep your email address. Our website may also record basic technical data such as browser type and pages visited.

Why we collect it

We use your information to reply to enquiries, prepare quotations, arrange site visits, carry out the work, send invoices and, if you asked for it, send seasonal tree care tips. We do not sell your information.

Sharing

We only share information where needed to do the job, for example with a qualified specialist for work near power lines, or where the law requires it.

Cookies

The site uses a small browser setting to remember whether you accepted the cookie notice. Embedded Google Maps and Google Fonts may set their own cookies under Google's policies.

Storage and security

We take reasonable steps to keep your information safe and keep it only as long as we need it for the purposes above or as the law requires.

Your rights

You may ask to see, correct or delete the personal information we hold about you, and you can unsubscribe from emails at any time. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Contact

For privacy questions, call 071 794 9164 or write to us at 105 Van Riebeeck Road, Nimrod Park, Kempton Park, Johannesburg, Gauteng.